Privacy Policy and Cookie Management
Site: claramaterne.com
Publisher: MATERNE INTEGRATIVE SRL
Last updated: to be completed
1. Data controller
Personal data is collected and processed by:
MATERNE INTEGRATIVE SRL
Avenue du Hêtre 15, 4000 Liège – Belgium
Company number: 1018656881
Represented by: Clara Materne, manager
Contact email: hello@claramaterne.com
2. Purposes and types of data collected
On the claramaterne.com website, data is collected for the following purposes:
- Contact form response: first name, last name, email, message – Consent
- Booking an appointment: identity, contact details, time preferences – Contractual performance
- Newsletter subscription: email – Consent
- Purchase of a training course or digital product: identity, contact details, payment information – Contractual performance
- Analytics: anonymous navigation data (pages viewed) – Legitimate interest
Health data may be collected in the context of consultations, only with your explicit consent.
3. Cookies used
The site uses technically necessary cookies and, with your agreement, audience measurement cookies.
Cookies used:
- _grecaptcha (Google) – Form security – Session
- _ga, _gid (Google Analytics) – Traffic analysis – 13 months
- cookie_consent – Stores your choices – 6 months
You can modify your preferences at any time via the “Cookie management” link at the bottom of the page.
4. Data recipients
Data is used exclusively by MATERNE INTEGRATIVE SRL or its necessary subcontractors:
- Email marketing platform (e.g.: Mailerlite, Sendinblue)
- Appointment tool (e.g.: Calendly, Crenolibre)
- Training platform (e.g.: LearnyBox)
- Secure payment (e.g.: Stripe, Paypal)
- Website host (e.g.: OVH, Infomaniak)
No data is sold to third parties.
5. Data security
All data is stored on secure servers, protected by appropriate technical and organisational measures.
6. Data retention period
- Newsletter: until unsubscription or 3 years of inactivity
- Contact request: 12 months
- Consultation data: 5 years (legal obligations)
- Billing data: 7 years (accounting obligation)
7. Your rights
You have the rights of access, rectification, erasure, objection and portability of your data.
To exercise them:
Email: hello@claramaterne.com
Address: MATERNE INTEGRATIVE SRL – Avenue du Hêtre 15, 4000 Liège
You may also contact the Data Protection Authority: www.autoriteprotectiondonnees.be
8. Applicable law
This policy is governed by Belgian law. It may be amended at any time, the online version being the authoritative text.
